Conditions of Use

Mad About Pets aims to conduct itself in a professional, respectful and courteous manner at all times. In turn we trust that visitors to this site will treat the site and fellow users of the site with the same level of courtesy and respect.

In visiting and/or using this site, you are acknowledging that you have read and agree to the following terms and conditions:

  1. Mad About Pets has a Shipping & Returns Policy in place which will be followed should the need arise.
  2. All prices stated on this site are GST Inclusive. Prices do not include delivery, unless otherwise stated.
  3. Mad About Pets does strongly recommend that you do not send cash as a form of payment. In the event you choose to send cash through the mail, Mad About Pets accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash.
  4. The use of any form of offensive or threatening language, gestures and/or images on this site will not be tolerated under any circumstances. Any person or party found in breach of this policy will have their access to the site restricted and they will be removed from the email club, if they are a member of it.
  5. If a product fails to arrive due to it being addressed incorrectly by Mad About Pets then Mad About Pets shall accept responsibility and re-deliver or refund the items. If the Customer is found to have given an incorrect or insufficient address, then Mad About Pets will not refund or resend the product. In this event all responsibility for replacement products and correcting delivery will be borne by the Customer.

If you have any questions or comments in regards to these conditions, please contact us before making a purchase or otherwise using this website.

Mad About Pets would like to welcome everyone to our website. We strive to make this site as user-friendly and informative as possible. Any information supplied on this website is provided for general information only. Mad About Pets provides this information for the benefit of our site visitors and clients in good faith and with reasonable care. Errors and omissions in this information may occasionally occur. Mad About Pets does not accept any liability for loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.